I swear the cabinets have been a true test of my faith. I took about 6 different bids to make sure I was getting what I wanted in my Kitchen. We finally decided that _________ would be the best one to go with. My only problem (before Friday) was this guy says "ya know what I mean" after EVERYTHING! Gets kinda annoying, but I could deal. THEN, on Thursday while I am in Heber, stressing about the house, I call him to make sure we are good for delivery on Friday - and the story begins.
THURSDAY:
man: Oh, I'm sorry Margaret, the paint needs to dry a little more before we put the knobs on, "ya know what I mean"
me: you mean the second coat? (my kitchen cabinets are white)
man: yes. I want them to be perfectly dry, "ya know what I mean"
me: we'll, I'm not very happy, but I can understand
man: we will try to have them out Friday night. If not - First thing Monday morning, "ya know what I mean"
FRIDAY:
me: Hello man, are we going to be able to get cabinets delivered today
man: uh, I don't think so, that paint is hard to dry "ya know what I mean"
me: so first thing Monday?
man: yes, we get them loaded tonight and have them ready for Monday, "ya know what I mean"
me: we'll, I'm not very happy, but I can understand
MONDAY:
1st phone call-
me: good morning - what time should I expect you today?
man: we need to let that paint dry, "ya know what I mean"
me: I thought that was Friday?
man: well, that was the first coat, "ya know what I mean"
me: (BIG SIGH) so, what are you thinking your timeline is then?
man: first thing tomorrow!
2nd phone call-
me: What time tomorrow?
man: can you unlock the house at 6am?
me: that will be fine
3rd phone call-
me: I just can to CONFIRM that we will have cabinets tomorrow. We are supposed to be moving in this weekend, and I can't have counter TOPS, until I have COUNTERS!
man: were just putting on the knobs, and then we will load them up for tomorrow....."ya know what I mean"
me: Is this a guarantee? I need to make a time with counter top man
man: yes, Margaret.
(do we think the man is getting annoyed?)
TUESDAY:
6am - Unlocked house
8am - NO CABINET MAN YET!
8:10 - phone call to cabinet man
me: Good morning - I hate to be that pain in the ass customer, but you are staring to be the pain in the ass cabinet man! Where are my cabinets, and why did I unlock the house at 6am if you aren't there yet?
man: We had to load them this morning, "ya know what I mean"
me: you mean the loading that was being done at 3pm yesterday when I was talking to you? You do understand that counter tops take 1 week, and I don't have a week? I would very much so appreciate your honesty, not smoke up my ass!
man: (getting grumpy) I am sorry, and they should be at your house any minute
me: Well, I sure hope so... It is Tuesday, "YA KNOW WHAT I MEAN!!"
so...at 8:30 on my way to work I stopped at the house...and....cabinets are in my house. Not installed, but at my house - with two very "cheerful" installers starting to install cabinets!
pictures to follow... :)
4 days ago